Like many other web sites, we actively collect information from our visitors both by asking specific questions on this Platform and by permitting you to communicate directly with us via e-mail. Some of the information that you submit may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, address, e-mail address, phone number, etc.). PROALLEY uses this information for the purposes for which you provide it. For example, if you provide your resume to PROALLEY for purposes of obtaining employment, the resume will be used for activities related to your potential employment.
Some of the information we collect depends on the settings on your web browser. Please check your web browser if you want to learn what information your browser sends or how to change your settings. In addition to the information sent by your web browser, as you navigate through a Platform, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection.
Like most Platform operators, we track IP addresses, use both session and persistent cookies, and assign Internet tags. Our system also automatically gathers information about the areas you visit on this Platform and collects operational information about the technology you use, such as your browser, type of computer, operating systems and Internet service providers.
We passively collect information to understand what areas of this Platform are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve this Platform. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment.
To the extent required by applicable laws, whenever PROALLEY collects personal information on the PROALLEY Platform, PROALLEY will:
PROALLEY will disclose your Customer Data to law enforcement agencies, public, regulatory authorities, border control agencies or other organisations for security, customs and immigration purposes, if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:
PROALLEY will also disclose your Customer Data to third parties:
In addition, PROALLEY may disclose Customer Data to our legal advisors for establishing, exercising or defending our legal rights, to our other professional advisors, or as otherwise authorised or required by law. PROALLEY also reserves the right to share Customer Data as is necessary to prevent a threat to the life, health or security of an individual or corporate entities such as PROALLEY. Further, PROALLEY will disclose Customer Data, as is necessary, to investigate suspected unlawful activities including but not limited to fraud, intellectual property infringement or privacy.
PROALLEY retains the personal information collected on the Platform as long as necessary to provide the services, products and information you request or as permitted by applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
We strive to provide you with as many choices and as much control as possible regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
You may also send us an e-mail message at firstname.lastname@example.org to request to correct or delete any personal information that you have provided to us. To protect your privacy, we will only respond to e-mail messages sent from the e-mail account you used to set up your account. Should you elect to have your information deleted, we will also delete your user account.
If you do not want any information collected, then you should choose not to use the PROALLEY Platform.
We work hard to protect your personal information. PROALLEY will never sell personal information collected from its Platform to mailing list brokers without your express consent. All information is stored within a secured database that is not accessible to the outside world. Database are stored on file systems that are not publicly accessible. All PROALLEY servers are protected behind both hardware and software firewalls. Low-level access to all information is restricted to authorized support personnel only.
This Platform contains links to other Platforms operated by third parties that may be of interest to you. We cannot control these third-party Platforms, which may collect personal information from you. When you follow a link and leave this Platform, you do so at your own risk. PROALLEY takes the protection of your Customer Data seriously but, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Customer Data, we cannot guarantee the security of your Customer Data transmitted through any channel, such as the Platform; any transmission is at your own risk.
We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
This Platform is not intended for children under the age of 15. We will not knowingly collect information from Platform visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by using the feedback mechanisms provided hereinbelow. We do not knowingly solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years then you must use the Platform, application or services under the supervision of your parent, legal guardian, or any responsible adult. If you are using placement/job assistance services of Proalley, then you have to comply applicable national and state laws including labour laws for job/work.
We use your personal information to provide the product and services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
With your consent, we will have access to your SMS, contacts in your directory, location and device information. We may also request you to provide your PAN, GST Number, Government issued ID cards/number and Know-Your-Customer (KYC) details to: (i) check your eligibility for certain products and services including but not limited to credit and payment products; (ii) issue GST invoice for the products and services purchased for your business requirements; (iii) enhance your experience on the Platform and provide you access to the products and services being offered by us, sellers, affiliates or lending partners. You understand that your access to these products/services may be affected in the event consent is not provided to us.
In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyse demographic and profile data about our users' activity on our Platform. We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to participate in optional surveys conducted either by us or through a third party market research agency. These surveys may ask you for personal information, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behaviour or history, preferences, and other such information that you may choose to provide. The surveys may involve collection of voice data, mentor sessions or video recordings, the participation of which would purely be voluntary in nature. We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.
You will occasionally submit on the platform several artefacts, learnings, projects, audios, videos, podcasts, presentations and such other documents (hereinafter referred to as “submissions”) from time to time. You herewith undertake that all such submissions shall have exclusive usage rights and ownership of PROALLEY and can be used to market, promote and perform such other activities beneficial to PROALLEY.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us then please go to our email to unsubscribe / opt out.
We may use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
In accordance with Information Technology Act 2000 and rules made thereunder and Consumer Protection Act, 2019 and rules made there under including Consumer Protection (Ecommerce) Rules 2020, the name and contact details of the Grievance Officer are provided below:
PROALLEY will acknowledge receipt of your complaints or grievances within 48 hours of receipt of your complaint or grievances. PROALLEY will redress your complaint or grievances within 1(one) month from the date of receipt of your complaints or grievances. For every complaint or grievances lodged PROALLEY will provide you a ticket number and you can track the status of your complaint.
In addition to this Privacy Notice, there may be specific campaigns or promotions which will be governed by additional privacy terms or notices. We encourage you to read these additional terms or notices before participating in any such campaigns or promotions as you will be required to comply with them if you participate. Any additional privacy terms or notices will be made prominently available to you.